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Our Return Policy   Our guarantee to you... If for ANY reason you are unhappy with the products you received, please send them back within 60 days of purchase for a full refund, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products. And if you do not, then we will do everything to make your business experience with Mountain Rose Herbs the most enjoyable. We are proud of the fact that...       • We do not charge a restocking fee       • You have up to 60 days to return merchandise       • Returns are not questioned, for any reason When sending us returns, we would appreciate it if you could provide a short explanation (although not necessary) for the reason of return. This helps us to better understand our customers needs and assists in the development of better products. When returning items please let us know if you want a credit card refund or a Mountain Rose Herbs store credit. PLEASE NOTE We are unable to accept returns for international orders and there are no returns on materials that have been mixed or blended together with other ingredients. This contaminates the raw product and we are unable to use it appropriately. All essential oils which you had ordered in 4 ounce or larger sizes, require calling customer service at (880) 879-3337 before returning. All shipping charges incurred for returning merchandise to Mountain Rose Herbs is the sole responsibility of the customer. For questions concerning returns please contact us at (800) 879-3337 or at info@mountainroseherbs.com Returns may be shipped to us through 3 carriers United States Postal Service Mountain Rose Herbs Attn: Returns PO Box 50220 Eugene, OR 97405 UPS or FedEx Mountain Rose Herbs Attn: Returns 4060 Stewart Rd Eugene, OR 97402   View Cart/Check Out Privacy Policy   |   Return Policy   |  Ordering Information   |  International Orders   |  Quality Control Products Index     |    A Modern Herbal     |    Botanical.com Copyright © 2000-2010 Botanical.com customerservice@mountainroseherbs.com